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Privacy Policy




Last Updated: 06/04/2026

This Privacy Policy describes how  VYB (“we”, “our”, or “us”), operated by two individual owners as a partnership, collects, uses, and protects your information when you use our website.

This Policy is in compliance with applicable Indian laws including the Information Technology Act, 2000 and applicable rules.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:

  • Name
  • Phone number
  • Email address
  • Shipping / billing address

Payment Information:

  • Payment details (processed securely via third-party payment gateways – we do NOT store card details)

Technical Information:

  • IP address
  • Device type
  • Browser type
  • Cookies and usage data

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve website performance
  • Send marketing messages (only if you consent)

3. CONSENT

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

You may choose not to provide certain information, but this may limit your ability to use some services.

4. DATA SHARING

We do NOT sell your personal data.

We may share your information with:

  • Payment gateways (Razorpay, Stripe, etc.)
  • Shipping partners (Delhivery, Shiprocket, etc.)
  • Legal authorities (if required by law)

5. DATA SECURITY

We follow reasonable security practices to protect your data as required under Indian law.

However, no method of transmission over the internet is 100% secure.

6. COOKIES

We use cookies to:

  • Improve user experience
  • Track website traffic
  • Store preferences

You can disable cookies in your browser settings.

7. USER RIGHTS (IMPORTANT – NEW LAW)

Under Indian data protection principles:

  • You can request access to your data
  • You can request correction or deletion
  • You can withdraw consent

To do so, contact us at: contact.feelthevyb@gmail.com

8. DATA RETENTION

We retain your information only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Business operations

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 18 years of age.

11. CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page.

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